GREEN BAY – Nuts and bolts hold the world together and Packer Fastener sells just that.
“We sell the simplest product in the world, which is nuts and bolts. But what’s driving our business is the most cutting edge technology advancement that we’ve likely ever seen,” said CEO of Packer Fastener, Terry Albrecht.
Albrecht started the company in 1998 with two others and now has about 35 years of sales experience in hardware.
“When I was growing up in the 90s, every small town had a hardware store, and that was one of my first jobs,” Albrecht shared.
Packer Fastener started right here in Green Bay but has spread to Missouri, Ohio and Georgia.
One of the company’s fastest-growing customer base is data centers, they ship out the fasteners they need to complete their buildings.
In the manufacturing chain, this company is a distributor, they buy products in bulk to ship out to companies, mainly commercial construction, as a labor saving effort.
Albrecht elaborated, “I’m sure you’ve bought something that requires you to put it together and it comes with a package of hardware, screws, nuts and bolts. So we’ll buy the fasteners but then we package them into those kits.”
At their warehouse, they put together the specific products needed for customers to complete their products so that their businesses don’t have to gather the parts separately.
“It’s a labor saving opportunity where the parts can show up that a specific customer needs to assemble their portion of the job so they don’t have to run back and forth gathering all the parts,” stated Albrecht.
Packer Fastener is able to size down products to better fit their customer’s needs as well.
Their products, besides nuts and bolts, include pipe fittings, drill bits, gloves and tape.
75% of items that come through their warehouse are threaded fasteners.
With a world class Net Promoter Score of 77, they pride themselves on customer satisfaction.
“We are very proud of the brand and the reputation we have in the marketplace,” Albrecht expressed.
At Packer Fastener, they can have up to 400 orders a day and over 9,400 consumers in three months.
How does Packer Fastener try to stand out amongst the crowd? With their time and labor saving services.
Albrecht continued, “We’re just trying to save labor for our customers. If we ask what is our value proposition, we sell a commodity. But how can we offer a solution to save labor for our customers, knowing that the number one challenge most organizations have right now is talent? So we can offer solutions that reduce their need for talent.”
Albrecht said that if they are able to save businesses on time consuming labor, their businesses will thrive. “I think purpose and culture are our two number one differentiators in our space, because our product is a commodity.”
Packer Fastener’s goal boils down to serving their stakeholders in three aspects.
“Our purpose is to bring value and opportunity for our team members, our customers, our vendors and our communities,” Albrecht explained. “We think it’s imperative that we give back to the communities that give us so much and that is through time, talent and treasures [financially].”
They are active in the community by supporting the American Red Cross, Golden House, Toys for Tots, Boy Scouts of America and more.
Employees of Packer Fastener are also given VTO, Volunteer Time Off, where they go into the community and volunteer for eight hours of their day.
“Philosophically, we run our company under principles that are three keys to success, people, people and people. If you ask me for two more I will tell you people and people. And we let that drive everything,” Albrecht said.
Packer Fastener wants to be an employer of choice where they recruit and train talented people.
Albrecht describes how the people make the company run, “We put a tremendous amount of energy and effort into being an employer of choice and developing our talent which has resulted in our business growth. As soon as we started putting an emphasis on talent and recruiting talent, the business scaled with it.”
In 2026, Packer Fastener will open a location in Jackson, Miss., and two other undisclosed locations as well.
They will also be expanding their warehouse size in Green Bay to accommodate for the growing business.
Albrecht said, “The chair you’re sitting on, you would be sitting on the ground if it wasn’t for nuts and bolts.”
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